Privacy Policy

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Create an account or register for our services
• Purchase a membership, course, workshop, or digital product
• Subscribe to our email list or newsletter
• Participate in our community forums or discussions
• Contact us for customer support
• Respond to surveys or promotional offers

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Account Credentials: Username and password
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Profile Information: Professional background, interests, goals, profile photo
• Communication Data: Messages you send us, support tickets, feedback

Information Collected Automatically

When you access our website or services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clicks, scrolling behavior
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience and analyze usage patterns

Information from Third Parties

We may receive information about you from:

• Payment processors (transaction confirmations)
• Social media platforms (if you connect your accounts)
• Marketing partners (with your consent)
• Publicly available sources

2. How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: Deliver content, process transactions, manage your account, and enhance our offerings
• Communicate with You: Send transactional emails, respond to inquiries, provide customer support
• Send Marketing Communications: With your consent, send newsletters, promotional offers, workshop announcements, and educational content
• Send SMS/Text Messages: With your explicit opt-in consent, send text messages including purchase confirmations, login codes, workshop reminders, and tips (see Section 6 for SMS-specific terms)
• Personalize Your Experience: Customize content and recommendations based on your preferences and activity
• Process Payments: Complete purchases and manage billing
• Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests
• Analyze and Improve: Understand how users interact with our services to improve functionality and user experience

3. How We Share Your Information

We do not sell your personal information to third-party data brokers or lead generation companies. However, we may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processing (Stripe, PayPal, ThriveCart)
• Email marketing (ConvertKit, ActiveCampaign, or similar)
• SMS messaging services (Twilio)
• Website hosting and analytics
• Customer support tools
• Software and application platforms necessary to deliver our services

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Affiliated Businesses and Joint Ventures

We may share information with:

• Other businesses owned or operated by Modern Creator, LLC or its principals: We may operate multiple brands, websites, or businesses. Your information may be shared among these entities to provide you with relevant products, services, or offers.
• Joint venture partners: We may enter into joint ventures or partnerships with other businesses to create or offer products and services. In such cases, we may share your information with our joint venture partners for purposes related to that specific product, service, or promotion.

Affiliate and Referral Partners

If you were referred to us by an affiliate, influencer, or referral partner, we may share limited information with that specific referring partner for purposes of:

• Tracking and attributing the referral
• Calculating and paying commissions
• Enabling the affiliate to provide you with follow-up support or bonuses they offered

We only share information with the affiliate or partner who actually referred you, not with our entire affiliate network. Information shared is limited to what is necessary for these purposes (typically name, email, and purchase details).

Third-Party Platforms and Integrations

To deliver our services, we may integrate with or share data with third-party platforms including:

• Course hosting and delivery platforms
• Community and forum software
• Webinar and video conferencing tools
• Scheduling and calendar applications
• CRM and customer management systems
• Analytics and tracking tools

Business Transfers

If Modern Creator is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

With Your Consent

We may share your information for other purposes with your explicit consent.

Aggregate or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, or other purposes.

4. Mobile Information and SMS Communications

IMPORTANT: Mobile phone numbers collected for SMS communications will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Your mobile opt-in data and consent information will never be shared with third parties for their own marketing use.

We collect mobile phone numbers only when you explicitly opt in to receive SMS messages from Modern Creator. See Section 6 for complete SMS/text messaging terms.

5. Cookies and Tracking Technologies

What We Use

• Essential Cookies: Required for basic site functionality (login, shopping cart)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

Your Choices

Most web browsers allow you to control cookies through settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete cookies after each session
• Use browser extensions to manage tracking

Note that blocking certain cookies may impact your experience and limit functionality.

Do Not Track

Our website does not currently respond to "Do Not Track" browser signals. However, you can use the cookie controls described above to manage tracking preferences.

6. SMS/Text Messaging Terms

Consent and Opt-In

By providing your mobile phone number and checking the SMS consent box during registration or checkout, you consent to receive text messages from Modern Creator. Your consent is not required as a condition of purchase.

Types of Messages

If you opt in, you may receive:

• Purchase confirmations and receipts
• Login verification codes
• Workshop and event reminders
• Tips, updates, and educational content
• Account notifications

Message Frequency

Message frequency varies based on your account activity and preferences. You control your notification settings within your account.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You may opt out of SMS messages at any time by:

• Replying STOP to any message
• Updating your preferences in your account settings
• Contacting us at hello@moderncreatornetwork.com

After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.

Help

For assistance with SMS messages:

• Reply HELP to any message
• Email us at hello@moderncreatornetwork.com
• Call us at 866-647-1646

Carriers

Supported carriers include (but are not limited to) AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carrier participation may vary.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure storage of sensitive information
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account or request deletion of your data, we will remove or anonymize your information within a reasonable timeframe, except where retention is required by law.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information, subject to certain exceptions.

Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly. You can opt out of SMS messages by replying STOP.

Withdraw Consent

Where we rely on your consent to process information, you can withdraw that consent at any time.

To exercise any of these rights, contact us at hello@moderncreatornetwork.com.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

12. International Users

Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at hello@moderncreatornetwork.com or call 866-647-1646.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top
• Sending you an email notification (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Modern Creator, LLC
752 Upper Glen St #1009
Queensbury, NY 12804

Email: hello@moderncreatornetwork.com
Phone: 866-647-1646